September 5, 2018
We were very pleased with Hendel’s quick response to our situation. We are also very appreciative for how accommodating both management and technical staff were to our needs. Thank you!
August 26, 2018
The installers were very helpful, friendly, and funny! They were a true pleasure to deal with. The salesman we worked with was extremely helpful and answered all of our questions. When he came to our home the first time, he was extremely honest about or situation, especially in regards to our air duct issues. Honestly is so valuable; therefore he is extreme value to Hendel’s. After his visit, we cancelled our other estimates and went with the best deal, which of course, was Hendel’s.
Wendy M. Mesa, AZ
August 18, 2018
It is so refreshing to find a company that still does business the way my grandfather did. Greet the customer with courtesy, respect, and honesty. Great service. Thank you for making a dreaded process bearable and actually quite enjoyable.
Richard V. Gilbert, AZ
August 02, 2018
Personnel were friendly while offering info on a wide range of new unit. They were interested in serving our needs. No “hard sale” attitude. Installation was prompt and well done.
Maurice S. Chandler, AZ
July 30, 2018
Your crew arrived on time and walked everywhere to asses the job and answer my questions. All of them are very very nice people! All work was done thoroughly, neatly, and efficiently. We cannot say enough to express how wonderful or experience was. Right down the paperwork and instructions. Thank you!
Nancy N. Chandler, AZ
July 16, 2018
Our experience with your company has always been courteous, caring, timely, dependable, and honest. There is nothing to complain about with your company. I feel like we are dealing with a company from the mid-west in the “old” days. Our visits to your showroom are always delightful and always full of new treasures.
Kevin A. Mesa, AZ
July 02, 2018
Thank you-Thank you- Once again you have proven a company above the rest! We were pleased with you service 2 years ago and today, the workman did a great job. They were clean and efficient. All my questions were answered with knowledge. The technician never complained once being in the extreme heat either. We appreciate doing business with all of your employees!
Barb V. Tempe, AZ
June 13, 2018
All aspects of my purchase were professional, courteous, and informative. Laurie along with the rest of the office staff, including installers, communicated very well. My initial experience with Hendel’s was delightful and I look forward to their on going future needs.
Mark M. Chandler, AZ
June 3, 2018
Great experience with Hendel’s. The staff is very polite and has good communication throughout. I feel that the whole team catered to fit my needs specifically. It is not often that I experience a company that actually cares about my needs and do not see me as just another number. I will definitely be comfortable referring new business to Hendel’s. Thanks.
May 27, 2018
It was a pleasure working with all the staff and your price was the best out of six estimates! The install was simple, efficient, and best of all, clean! Your installers were respectful and cleaned up all the mess, leaving me stress free. I would recommend you to anyone!
Marlys C. Chandler, AZ
April 20, 2018
Alex and Al are assets to your company. They are great and respectful. They even put on little booties over their shoes when entering my home. Thank you!!!
Joyce K., Tempe, AZ
April 17, 2018
Nick and Tommy arrived promptly and installed the 2 A/C units on my home. They worked diligently and cleaned up well. Sam, the technician, worked later to resolve an electrical short. Michael, the installation manager, follow up with me the next day to assure that the job was completed to our satisfaction. All were personable and professional. Jim’s knowledge of the product helped us choose the right unit. We appreciate them all!!
Larry B., Chandler, AZ
April 11, 2018
The installers went above and beyond. They reconfigured the flow and for the first time ever the air flows freely into the second bedroom No more heat box! They were the best. Thank you Hendel’s!
Karen F., Phoenix, AZ
April 4, 2018
Mike, the initial technician, was great. Very thorough in his explanations allowing me to make good decisions. Jim, the salesman, was very professional. I felt he had my best interest at heart. He is a wonderful rep for your company. Positive 1st impression. Installation was great. Clean up was terrific- thanks to the young man who even vacuumed my stairs! They worked diligently and were courteous. Thanks again for the great service and being punctual and excellent follow up!
P.S., Love my new unit! Very “cool”.
Janssen T., Gilbert, AZ
April 3, 2018
Daryl, the original technician, was polite and helpful. The estimator, Bob Yee was a pleasure to work with. The installers were polite and friendly. Very happy with the whole process. Thanks!
Craig T., Gilbert, AZ
March 27, 2018
Thank you for your help. I appreciated all of the guys who installed my new unit. Your employees are all true professionals. Sam, who helped me with my old unit, and Bob, the salesman. And, all the install crew. All are a great representation of your company. Thank you Hendel’s Air Conditioning!
Madelyn S., Mesa, AZ
March 15, 2018
Having this scary event happen and not knowing what to do, Hendel’s (Jim and Toni) explained everything and worked with me to get a new unit for my home. The installers were very friendly, knowledgeable, and make sure they cleaned up everything. I’m very thankful that my friends recommended Hendel’s. Great job!
Tammy M., Chandler, AZ
February 24, 2018
Bob Yee, the salesman, spent over 2.5 hours with our family explaining about air conditioning and what the home required. Bob knows his business very well and is a patient fellow. Nothing too much for him. No high pressure sale. Installers, Alex and Josue are very experienced. They orchestrated the install from A to Z. The thermostat was carefully explained. Great team work. Very pleased. Thanks!
Michael K., Tempe, AZ
February 9, 2018
Everyone at Hendel’s made this an easy, positive experience! Sales rep Jim from our first introduction at the showroom, was most helpful and easy to work with. Installers Alex, Josue and Ty were prompt, courteous, competent and efficient. All were most professional! The work site was left same as when they started, neat and clean. Kudos to all at Hendel’s!
Marvin A., Chandler, AZ
January 24, 2018
We were very impressed with all aspects of the operations. The lady who answered the phone was friendly, and send Bob, the salesman out within a day. Bob was very knowledgeable and friendly and honest. The techs were great. Ty, Alex, and Josue. The install manager came out to inspect their work. He was friendly, helpful and knowledgeable. They explained the thermostat, rebate, and warranty. Overall, we are very pleased with the unit and company. Thank you Hendel’s!!!
Lynn R., Chandler, AZ